Privacy Policy

HereToDressyou is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This website is operated by JRK - Ecom (“we”, “us”, or “our”), a company registered in the United Kingdom. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

1. What Personal Information We Collect

When you interact with our website or make a purchase, we may collect the following types of personal information:

• Your name, billing and shipping address
• Contact information (email address)
• Payment information (e.g., credit/debit card details, billing address)
• Order history and product preferences
• Information provided through customer service interactions, surveys, or promotions
• Technical information such as your IP address, browser type, and browsing behaviour (collected via cookies)

2. How We Use Your Information

We collect and use your personal information for the following purposes:

• To process and fulfil orders, including payment verification and delivery
• To provide customer support, handle inquiries, and manage returns
• To personalise and improve your shopping experience
• To send marketing communications, promotions, and newsletters (only if you have opted in)
• To analyse website usage and improve our services
• To comply with our legal obligations, and to detect and prevent fraud or unauthorised activity

3. Cookies and Analytics

We use cookies to collect non-personally identifiable information to:

• Monitor website performance and usage
• Personalise your experience
• Enhance security
• Enable functionality such as saving your cart

Cookie Consent

Our website uses a cookie consent banner to notify users and obtain your consent for non-essential cookies.

Managing Cookies

You may disable cookies through your browser settings. However, please note that doing so may affect website functionality.

4. Disclosure of Your Personal Information

We do not sell or rent your personal information. We may share it only with trusted third parties who help us operate our website or deliver services to you, including:

• Payment processors
• Shipping and logistics companies
• IT and data hosting providers
• Marketing platforms (where you have opted in)

These third parties are bound by contractual obligations to maintain the confidentiality and security of your personal information.

We may also disclose your data:

• When required by law
• To enforce our Terms of Service
• To protect our rights or the rights of others

5. International Transfers of Personal Data

Some of our third-party service providers may operate outside of Australia. Where your personal information is transferred overseas, we take reasonable steps to ensure it is handled in accordance with Australian privacy standards.

By using our site, you consent to the transfer of your data to locations outside of Australia, including the United Kingdom and the Netherlands, where our operational infrastructure is located.

6. Your Privacy Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Correct or update your personal details
• Withdraw your consent to data processing
• Object to certain uses of your data, such as direct marketing
• Request deletion or restriction of your data in certain circumstances

To exercise these rights, please email us at: info@heretodressyou.com

We may require proof of identity before fulfilling your request.

7. Third-Party Services and Links

Our website may contain links to external websites or use third-party platforms (e.g. payment gateways) that have their own privacy policies. We recommend reviewing these policies to understand how your personal information is handled.

Once you leave our website or are redirected to a third-party service, this policy no longer applies.

8. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to safeguard your personal information from:

• Unauthorised access or disclosure
• Loss or misuse
• Modification or destruction

Despite these measures, no internet transmission is ever 100% secure. We encourage you to take appropriate precautions when sharing personal information online.

Contact us

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Visit: www.oaic.gov.au